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PointCentral® Outage Notice

Josh Bopp - Tuesday, October 18, 2011

10/18 - 8:09: PointCentral® Outage Notice - Update

Calyx has resolved the issue and all PointCentral® users should be back online. We are in the process of testing access to PointCentral®, but our initial results indicate all systems are returning to normal. We will send a final email out later today with precisely what occurred on the Calyx end which caused this outage, and how we are remedying the situation in the future, but for now all users should be back online and able to use Point.

 

10/18 - 7:50: FocusIT received alerts beginning at 10:30 p.m. Monday evening of client issues connecting to PointCentral. We have determined there to be some kind of issue with the PointCentral Resolver Service which is hosted by Calyx Software. Immediately upon Calyx technical support coming online this morning our teams have been working the issue.

Currently we do not have an ETA on this issue. We will send another update within 30 minutes.

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