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Your first point of contact with the company will always be our outstanding Sales Team. However, they aren’t the people you will be contacting moving forward for any issues or questions you may have. Below I have put together a list and description of what all Points of Contact at focusIT can help you with. 


Paisley Coxsey: Sales Manager & Relationship Coordinator
  • Questions on Signing Agreements
  • Questions on Pricing
  • Adding Additional Services 


Kevin McCormick: Sales Associate
  • Questions on Signing Agreements
  • Questions on Pricing
  • Adding Additional Services 


Amanda Arnier: Customer Service & Sales Assistant
  • Accounting Related Questions
  • Connectivity Issues 
  • Updating Form of Payment
  • Customer Service Related Issues/Concerns
  • Due Diligence & Report Requests


Bob Anderson: Customer Service Manager
  • Customer Service Related Issues/Concerns
  • Accounting Related Questions
  • Exchange Related Questions
  • Upgrade Questions
  • Discontinuing Service Inquiries  
  • Due Diligence & Report Requests


Pam Padley: PointCentral & Pulse Technician
  • All Pulse Related Questions
  • (Pulse Premium, Pulse Plus, Pulse Marketing, Pulse Web-To-Leads)
  • All PointCentral Related Questions
  • Deployment Scheduling


Bart Titus: PointCentral & Pulse Technician
  • All Pulse Related Questions
    (Pulse Premium, Pulse Plus, Pulse Marketing, Pulse Web-To-Leads)
  • All PointCentral Related Questions
  • Deployment Scheduling


Brandon Russell: SecureShare Technician 
  • All SecureShare Related Issues
  • Connectivity Issues