What is hosted Point® Data Server?
For as low as $99 per month our hosted Point® Data Server solution:
- Eliminates the need for you to purchase servers or Microsoft® licenses of any kind
- Decreases PDS "go live" deployment time from several weeks to 1-2 days
- Delivers secure remote access to all loan data anytime, anywhere
- Provides live US-based helpdesk support for all your PDS questions
- Protects all your information so it remains safe and available day and night
- Flattens your PDS technology budget to a simple monthly fee, and is quickly scalable as you grow or shrink
Why choose hosted Point® Data Server vs. purchasing your own server?
- Our infrastructure is hosted in a tier 1 SAS70 and ISO9000 certified SunGard data center
- We use redundant Internet connections
- We use redundant power and backups power sources
- We use redundant firewalls and switches
- We use multi-tiered server architecture so PDS runs faster and more securely than a single customer hosted server
- We maintain 30-days of backups at all the times
|
|
About our support team
Live technical support engineers who are trained in your applications including:
- Microsoft® Office
- Calyx® Point®
- Ellie Mae Encompass®
- Delmar Database DataTrac®
- QuickBooks
- Peachtree
OUR SUPPORT CENTER OFFERS:
- Guaranteed 30-minute response time to all support inquiries (2 minute average)
- Support by English speaking US based engineers
- Standard support hours: 6:00 a.m. to 6:00 p.m.
Monday through Friday
- 24x7 on-call emergency support
- Secure invitation based remote control tools
- Multiple ways to contact us:
- Live operator phone support
- Automated callback
- Email ticket submission
- Web ticket submission and inquiry
|