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Home > Support Services
     
Support Request
User Add, Move or Change Form
ReImage Request Form
Downloads
Online Support Center
Self Help Guides
Contact Technician

SUPPORT SERVICES


Live technical support engineers who are trained in your applications including:
  • Microsoft® Office
  • Calyx® Point®
  • Ellie Mae Encompass®
  • Delmar Database DataTrac®
  • QuickBooks
  • Peachtree
OUR SUPPORT CENTER OFFERS:
  • Guaranteed 30-minute response time to all support inquiries (2 minute average)
  • Support by English speaking US based engineers
  • Standard support hours: 6:00 a.m. to 6:00 p.m. Monday through Friday
  • 24x7 on-call emergency support
  • Secure invitation based remote control tools
MULTIPLE WAYS TO CONTACT US:
  • Live operator phone support
  • Automated callback
  • Email ticket submission
  • Web ticket submission and inquiry
NEXT STEPS
Contact Us
To learn more about how we can help your organization, call us
(480) 346-1299 x2 or
send us an e-mail.
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© 2009 focusIT,Inc. All rights reserved
focusIT, Inc is a Phoenix based managed services and technology services company that specializes in Calyx Point and hosted office solutions.

focusIT, Inc. 8655 E. Via De Ventura, Suite G200 Scottsdale, AZ 85258 phone: (480) 346-1299 fax: (480) 907-1231