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SUPPORT SERVICES


Live technical support engineers who are trained in your applications including:
  • Microsoft® Office
  • Calyx® Point®
  • Ellie Mae Encompass®
  • Delmar Database DataTrac®
  • QuickBooks
  • Peachtree
OUR SUPPORT CENTER OFFERS:
  • Guaranteed 30-minute response time to all support inquiries (2 minute average)
  • Support by English speaking US based engineers
  • Standard support hours: 6:00 a.m. to 6:00 p.m. Monday through Friday
  • 24x7 on-call emergency support
  • Secure invitation based remote control tools
MULTIPLE WAYS TO CONTACT US:
  • Live operator phone support
  • Automated callback
  • Email ticket submission
  • Web ticket submission and inquiry
NEXT STEPS
Contact Us
To learn more about how we can help your organization, call us
(480) 346-1299 x2 or
send us an e-mail.
Watch 3 Min Demo
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Contact Technician
LATEST BLOG POSTS
  1. focusIT Signs 10,000th Calyx Software Customer Josh Bopp 19-Aug-2010
  2. Scheduled Maintenance This Saturday, July 31 from 10p-4a PST Josh Bopp 27-Jul-2010
  3. New Calyx Network Interface added to Point Josh Bopp 08-Jul-2010
 
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© 2009 focusIT,Inc. All rights reserved
focusIT, Inc is a Phoenix based managed services and technology services company that specializes in Calyx Point and hosted office solutions.

focusIT, Inc. 8655 E. Via De Ventura, Suite G200 Scottsdale, AZ 85258 phone: (480) 346-1299 fax: (480) 907-1231